"No company can flourish in an environment that penalizes experimentation or trust."
I recently read "3 signs of a dysfunctional company" on Microsoft Business for Small and Midsize Companies. Although the article is aimed at CEO types, I think the lessons within are just as useful for IT managers
I. "The discrepancy between what leaders say they want and what they really want often causes company dysfunction. You can't ask employees to do anything you're not willing to do yourself."
How true is this? There are really two parts to this lesson. The first is exactly what it says: you can't expect your team members to do anything you won't. This is less about getting down and dirty with their work, and more about following procedures, etc. For example, one of our tasks in engineering is documentation. Who's the worst about this? Me, of course.